UPDATE: Globelines Issues, FIXED!

After calling Globelines’ tech support every single day over the last 7 days or so due to my connection issue (read: slow), two guys finally dropped by today, along with their Asus EeePC, to check and validate how real slow my connection really is/was since the day it got installed. Right… they fixed it! 

They didn’t stay long though BUT they figured the issue was with the Sphairon Turbolink modem. They started their troubleshooting by running speedtests (off speedtest.net) on the small black ultraportable. After failing to at least complete a single speedtest result, they both agreed to try a different modem. Bingo! With the new shiny black Prolink ADSL2+ modem, I got these speeds and it’s been pretty consistent eversince.

So thank you Globelines, especially to the two guys who came here earlier (sorry I didn’t catch your names) You can now close the third trouble ticket numbered 919792. I can forget about the past, and move on as all I ever wanted to begin with was what had I signed up for and what I will be paying for–broadband Internet. Thanks Globelines. Case closed. More power!!!

…AND it’s ridiculously getting slower

It seems my ordeal with Globe Broadband a.k.a. Globelines isn’t just about over yet. My Internet is getting slower each day (it’s just been two days). Check the Speedtest result above, my connection is WAY SLOWER than dial-up. Believe it. I’ve been doing speedtests since I woke up today, hoping to get at least a different result. But they’re all the same, the average speed didn’t even come close to dial-up! WTF! 

I did call the hotline yesterday AM, and two guys from Globelines (entirely different from the install crew who came here last Tuesday afternoon) came over to check the connection and speed later in the afternoon. Yes, all from yesterday Wednesday. And all they ever said was simple and quick: [translated] “Sir, this is r-e-a-l-l-y slow. We’ll try to re-set the connection from the main center to fix this.” Then they went off, speeding…

Now, a little over 20 hours past and there’s no change whatsoever. I am going to give one final call shortly and if this doesn’t get fixed at all, it’s over. I can’t go on being mocked like this at all, it’s not funny…

*Photo courtesy of Speedtest.